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I Have Upgraded Windows XP to Service Pack 1 and My USB Barcode Scanner/USB Magnetic Card Reader Stopped Working. Why? : ZBA F A Q



Q: I Have Upgraded Windows XP to Service Pack 1 and My USB Barcode Scanner/USB Magnetic Card Reader Stopped Working. Why?

Case 1: The Scanner or Magnetic reader with USB interface
worked perfectly until the user updated the Windows XP
operating system. The scanner will scan once after it is
plugged in and then locks up.
- Case 2: The Scanner or Magnetic reader with USB interface
plugged into USB port running Windows XP. The Windows
system will show that it found new hardware and after the
User went through the installation scanner scans once and
then locks up.
- Case 3: The Scanner or Magnetic reader with USB interface
plugged into USB port running Windows XP. It did not show
that new hardware was found and scanner will scan once and
then locks up.
In all above cases the scanner may not work properly under
Windows XP with SP1 installed.
The problem is caused by Microsoft Windows XP Service Pack
1. You will most likely also not be able to use a USB Keyboard
or a USB Mouse on this computer. This is a known bug and
you will need to get a fix from Microsoft. Please follow this
links KB813139 and KB822603 for detailed information and
visit HERE to download the
patch.