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I upgraded my PC and my scanner does not work any more. : ZBA F A Q



Q: I upgraded my PC and my scanner does not work any more.

1. You a have USB keyboard but your scanner has a PS2 interface. Please buy a new USB cable
from us. Buy Here.
Please note that there is no USB cable for ZB2200 scanners.

2. You have a PS2 scanner and a PS2 keyboard.
a) Make certain you didn't accidentally plug the scanner cable into the mouse port (green).
b) Make sure your keyboard cable is plugged into one side of scanner cable and the scanner
is plugged into the PS2 keyboard port. (Purple).
If your scanner is still not working, the cable might be damaged. Buy a new cable.

Keyboard --- Mouse